01 Introduction
Welcome to Framee, an AI-powered image and video generation social platform operated by Tigerbyte Solutions ("we," "us," or "our"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application, website at framee.app, and related services (collectively, the "Platform").
By accessing or using Framee, you agree to the collection and use of information in accordance with this policy. If you do not agree, please discontinue use of the Platform.
03 How We Use Your Information
We use the information we collect for the following purposes:
- Provide the Platform — Create and manage your account, authenticate your identity, and deliver the core AI generation and social features
- Age Verification — Verify that users meet the minimum age of 13 to use the Platform, and 18 to access AI generation and token purchases
- Personalize Your Experience — Curate your content feed, recommend creators, and tailor discovery based on your engagement patterns
- Process Payments — Facilitate token purchases and manage your token balance through our payment partners
- Content Safety — Moderate AI-generated and user-submitted content using automated safety tools to maintain community standards
- Communications — Send transactional emails (verification, password reset), push notifications, and service-related announcements
- Analytics & Improvement — Analyze usage patterns to improve the Platform, develop new features, and optimize AI generation quality
- Security & Fraud Prevention — Detect and prevent abuse, unauthorized access, and fraudulent activity using IP addresses and session data
- Legal Compliance — Fulfill legal obligations and respond to lawful requests from authorities
04 Social Sign-In (Google & Facebook)
You may register and log in to Framee using your Google or Facebook account. When you authenticate via a social provider, we receive limited profile information from that provider:
- Google OAuth — Your display name, email address, email verification status, and profile avatar URL
- Facebook Login — Your display name, email address, email verification status, and profile avatar URL
We use this data solely to create and link your Framee account. We do not access your social media contacts, post on your behalf, or read your social media activity. You can revoke Framee's access at any time through your Google or Facebook account settings.
For local accounts (email/password), we store a securely hashed version of your password using industry-standard key derivation. We never store your password in plain text.
05 AI-Generated Content
When you use Framee's AI generation features, your text prompts and any reference images you provide are sent to third-party AI providers (listed in Section 6) to generate images and videos. Please be aware:
- Your prompts and generated content are stored on our servers to enable you to access, manage, and share your creations
- All content is processed through automated content safety systems to ensure compliance with our community guidelines
- If you publish content to the social feed, it becomes visible to other users according to your privacy settings
- Other users may remix your published content if you enable the remix feature on your creations
- You retain ownership of your prompts and any original reference images you upload
06 Third-Party Services
We integrate with the following third-party services to operate the Platform. Each service has its own privacy policy governing how it handles data:
| Service |
Purpose |
| Google OAuth |
Social sign-in authentication |
| Facebook Login |
Social sign-in authentication |
| AI Processing Services |
Prompt enhancement and content generation |
| Content Safety Services |
Automated content moderation |
| Apple App Store |
In-app purchase processing and receipt validation |
| Google Play |
In-app purchase processing and receipt validation |
| Google Places API |
Address autocomplete |
We recommend reviewing the privacy policies of these services for details on their data practices.
07 Data Sharing & Disclosure
We do not sell your personal information. We may share your data in the following limited circumstances:
- Service Providers — With third-party vendors who process data on our behalf (as listed in Section 6), bound by contractual obligations to protect your data
- Other Users — Your public profile information, published creations, and social interactions are visible to other Platform users based on your privacy settings
- Legal Requirements — When required by law, subpoena, or other legal process, or to protect the rights, property, or safety of Tigerbyte Solutions, our users, or the public
- Business Transfers — In connection with a merger, acquisition, or sale of assets, your data may be transferred to the successor entity
- With Your Consent — In any other circumstance where we have obtained your explicit consent
08 Data Retention
We retain your personal data for as long as your account is active or as needed to provide you with the Platform. Specific retention periods include:
- Account data is retained until you delete your account
- AI-generated content is retained until you delete it or your account is closed
- Activity and engagement data may be retained in aggregated, anonymized form for analytics after account deletion
- Payment records are retained as required by applicable tax and financial regulations
- Security logs (IP addresses, authentication events) are retained for a limited period necessary for fraud prevention and security
To request account deletion, please contact us at privacy@framee.app. Upon receiving your request, we will remove or anonymize your personal data within 30 days, except where retention is required by law.
09 Data Security
We implement industry-standard security measures to protect your personal information, including:
- Passwords are securely hashed using industry-standard algorithms — we never store plaintext passwords
- Authentication tokens are encrypted and managed with standard security practices
- All data transmission is encrypted via HTTPS/TLS
- Files and media are stored securely in enterprise-grade cloud infrastructure
While we strive to protect your data, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security but are committed to promptly addressing any security incidents.
10 Your Rights & Choices
Depending on your jurisdiction, you may have the following rights regarding your personal data:
- Access — Request a copy of the personal data we hold about you
- Correction — Update or correct inaccurate personal data through your account settings or by contacting us
- Deletion — Request deletion of your account and associated personal data by emailing privacy@framee.app. Requests will be processed within 30 days
- Data Portability — Request a machine-readable copy of your data where technically feasible
- Withdraw Consent — Where processing is based on consent, you may withdraw it at any time
- Object — Object to certain types of data processing, including direct marketing
- Revoke Social Access — Disconnect Google or Facebook from your account at any time via your account settings or the provider's settings
To exercise any of these rights, please contact us using the information provided in Section 13.
11 Children's Privacy
Framee requires users to be at least 13 years of age to create an account and use the Platform. Users must be 18 years of age or older to access AI content generation features or purchase tokens. We require date of birth verification during registration and do not knowingly collect personal information from anyone under 13 years of age. If we become aware that we have collected data from a user under 13, we will take steps to delete that information promptly.
If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
12 Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will:
- Update the "Last Updated" date at the top of this page
- Notify you via email or an in-app notification for significant changes
- Where required by law, obtain your consent before applying material changes
We encourage you to review this policy periodically to stay informed about how we protect your data.
04 Social Sign-In (Google & Facebook)
You may register and log in to Framee using your Google or Facebook account. When you authenticate via a social provider, we receive limited profile information from that provider:
We use this data solely to create and link your Framee account. We do not access your social media contacts, post on your behalf, or read your social media activity. You can revoke Framee's access at any time through your Google or Facebook account settings.
For local accounts (email/password), we store a securely hashed version of your password using industry-standard key derivation. We never store your password in plain text.